for the Susandunn.com web site.
The Internet is a powerful tool allowing
its users to exchange information freely. As a recipient
of information collected on this web site, we (i.e., this
web site's operator known as Susan Dunn, Inc.) have policies
about how we use the information we collect.
Who We Are
First, it is important for you to understand that this web
site is operated by Susan Dunn, Inc. Consequently, whenever
web site that asks you for personally identifiable information,
words such as "we," "our" or "us"
those words refer to Susan Dunn, Inc.
Categories of Information
Information about you can be categorized as (a) personally
identifiable information or (b) non-personally identifiable
information. "Personally identifiable information"
is information that we collect from you such as your name,
postal address, telephone number, fax number and email address.
"Non-personally identifiable information" is information
that we collect from you that does not include your name
or any information that would allow us to contact you.
How We Use and Disclose
Some of the ways in which we use your personally identifiable
information may include using it to fulfill your orders,
to provide you with information that you may request, to
give you updates about the status of your orders, to notify
you if you have won a prize and to customize your web site
experience. If, at the point where you give us personally
identifiable information, a box is checked indicating that
you would like to receive information about special offers
and promotions then we will also use such personally identifiable
information to send you such information that we believe
might be of interest to you. It is important for you to
understand that we use contractors (e.g., delivery services)
to help us operate our business. We generally require that
contractors not disclose personally identifiable information
or use it other than as necessary to perform their services
Because we care about your privacy, we will
not give your personally identifiable information to other
marketers or retailers for them to use to contact you about
offers or promotions of their own (other than, of course,
in connection with the sale of our business).
As a responsible company, we believe obeying
the law is important. Therefore, we may disclose personally
identifiable information in order to comply with a subpoena
or court order or when we are required to do so by law.
We may also disclose personally identifiable information
in cooperation with a law enforcement or government request.
It is important for you to understand that
the above policies and restrictions do not apply to our
use or disclosure of your non-personally identifiable information.
We may freely use and disclose non-personally identifiable
information for many purposes and on many occasions. Examples
of how we use and disclose non-personally identifiable include
measuring and analyzing site usage, system administration,
improving our site, and providing it to third party consultants,
clients, advertisers, vendors and researchers.
How We Collect Information
We collect personally identifiable information from you
by "active" means, in other words when you actively
give us the information. Examples of this may include when
you order products, register for gifts, fill out online
site registration forms, enter contests or sweepstakes,
request that we send you information, newsletters or catalogs,
or respond to our surveys or other requests for visitor
Like many other commercial web sites, we
collect non-personally identifiable information from you
by "passive" means, in other words by tracking
That information includes, among other things, the type
of computer operating system and net browser that are being
used and the domain name of your Internet service provider,
as well as some of the information described below. This
information helps us to interact with visitors to our site.
A cookie is a small data file that is placed on your computer's
hard drive that may contain information (such as a unique
user ID) that a web site may use to track certain things.
The cookie helps us track the pages of our site that you
visit, tells us whether you have been to our site before,
but does not tell us about your use of any other web sites.
Further, the cookie does not tell us who you are or how
to contact you, unless you have submitted personally identifiable
information to us through active means. You can keep us
from using cookies by turning them off in your browser.
However, if you turn off your cookies then you will not
be enabled to make purchases from the site or to access
your account information.
- Special Policies for Children Identifying
Themselves as Under Age 13
We will not collect any personally identifiable information
submitted by visitors to the site who have disclosed to
us that they are children under the age of 13.
- Collection of Information by Third Parties
Our site contains links to other sites, including, among
others, those of advertisers, other third parties and
companies whose trademarks may appear on this site. Those
other sites may have privacy policies which may be different
from ours. Sometimes promotions, contests or sweepstakes
advertised on our site might be sponsored by third parties.
Visitors using such links or pursuing or entering such
contests or sweepstakes should consult the privacy notices
associated with those links, promotions, contests or sweepstakes.
Please keep in mind that whenever you give out personal
information online-for example, via message boards or
chat rooms-that information can be collected, intercepted
and used by people you do not know. Our policies do not
extend to anything that is inherent in the operation of
the Internet, and therefore beyond our control. We take
no responsibility for information collected by third parties.
Protecting your order information is important to us. We
use the industry standard Secure Sockets Layer (SSL) technology
to protect the security of your online order information.
SSL encryption is a method by which information is encrypted
while being transmitted over the Internet. To check the
security of your connection, look at the lower left-hand
corner of your browser window after accessing the server.
If you see an unbroken key or a closed lock (depending on
your browser), then SSL is active. You can also double-check
by looking at the URL line of your browser. When accessing
a secure server, the first characters of the site address
should change from "http" to "https."
Some versions of browsers and some firewalls don't permit
communication through secure servers. In that case, you
won't be able to connect to the server and therefore won't
be able to place an order through an insecure connection.
While no method is completely impenetrable, SSL is the state-of-the-art
encryption technology used in e-commerce today. Unfortunately,
no data transmission over the Internet can be guaranteed
to be 100% secure. As a result, while we are committed to
protecting your personal information, we cannot entirely
ensure or warrant the security of any information you transmit
Your Acceptance of These
By using this site, you indicate your agreement to this
then do not use this site. Your continued use of this site
your acceptance of such changes.
Please contact us as follows with any questions or comments
you or your children that we have collected:
Days and Times:
Monday to Friday, 8AM-5PM PST.